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Saturday, 27 May 2017 16:17

General Terms and Conditions

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1    INTRODUCTION

1.1        This document (together with any documents referred to in it) tells you the terms and conditions upon which we sell and supply the goods (the 'Goods') listed on this website (the 'Website') to you.

1.2        Before confirming your order please:

1.2.1           Read through these terms and conditions (the 'Conditions') and in particular our cancellations and returns policy at clause 12 and limitation of our liability and your indemnity at clause 16

1.2.2           Print a copy for future reference.

1.2.3           Read our privacy policy regarding your personal information.

1.3        By ordering any of the Goods listed on this Website, you agree to be legally bound by these Conditions. You will be unable to proceed with your purchase if you do not accept these terms and conditions as may be modified or amended and posted on this Website from time to time.

1.4        We reserve the right to revise and amend the Website, our disclaimers and the Conditions at any time without notice to you. Your continued use of the Website (or any part thereof) following a change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether we have changed these Conditions.

2    ABOUT US

2.1        This Website is owned and operated by Youth Suicide Prevention Ireland Publications Limited ('we'/'us'/'our'/'the company'), a limited company (trading as YSPI Publications Limited), registered in the Republic of Ireland under company number: 058765 having our registered office at 1st Floor, 59 High Street, Killarney, Co Kerry V93 N977. YSPI Publications is a limited liability subsidiary owned entirely by the Trustees of Youth Suicide Prevention Ireland.

2.2        The Trustees of Youth Suicide Prevention Ireland ('Trustees'/'charity'/YSPI' )are a member of Charities Regulatory Authority, a regulated professional body. We can be identified on the register by 20070670. We are regulated by Charities Regulatory Authority. The professional conduct rules and regulations can be found at http://charitiesregulatoryauthority.ie.

2.3        We subscribe to the The Wheel's code of conduct which can be found at http://thewheel.ie.

2.4   This website and any materials contained or linked to this website relate to the Skydive Against Suicide Programme ('the programme') which is a fundraising programme run by the company on behalf of the charity.

3    COMMUNICATIONS

3.1        You agree that email and other electronic communications can be used as a long-distance means of communication and acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing.

3.2        We will contact you by email or provide you with information by posting notices on our Website.

4    OVERSEAS ORDERS

4.1        Our Website is only intended for use by customers resident in the Republic of Ireland.

4.2        We can, in our sole discretion, accept orders from individuals located outside the Republic of Ireland and ship overseas subject to you paying for the additional shipping or postage costs. You will have an opportunity to cancel your order in case these costs are not acceptable.

4.3        If we agree to supply any Goods ordered from the Website for delivery outside the Republic of Ireland, they may be subject to import duties and/or additional taxes or expenses incurred due to complying with foreign regulatory requirements or laws. You will be responsible for payment of any such duties and/or taxes in addition to our price including the cost of delivery. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office or taxation authority for further information before placing your order.

4.4        Please note that when shipping products internationally, you should be aware that cross-border shipments are subject to opening and inspection by customs authorities. Please also note that you must comply with all applicable laws and regulations of the country for which the Goods are destined. We will not be liable for any breach by you of any such laws.

5    REGISTRATION

5.1        When registering on the Website you must choose a username and password. You are responsible for all actions taken under your chosen username and password.

5.2        By registering on the Website you undertake:

5.2.1           That all the details you provide to us for the purpose of registering on the Website and purchasing the Goods are true, accurate, current and complete in all respects

5.2.2           To notify us immediately of any changes to the information provided on registration or to your personal information

5.2.3           That you are over 18 or if under 18 you have a parent or guardian's permission to register with and purchase the Goods from this Website in conjunction with and under their supervision

5.2.4           To only use the Website using your own username and password

5.2.5           To make every effort to keep your password safe

5.2.6           Not to disclose your password to anyone

5.2.7           To change your password immediately upon discovering that it has been compromised

5.2.8           To neither transfer or sell your username or password to anyone, nor permit, either directly or indirectly, anyone other than you to use them

5.3        You authorise us to transmit your name, address and other personal information supplied by you (including updated information) to obtain information from third parties about you, including, but not limited to, credit reports and so that we may authenticate your identity.

5.4        We reserve the right to terminate an agreement formed with you pursuant to clause 9 below and to suspend or terminate your access to the Website immediately and without notice to you if:

5.4.1           You fail to make any payment to us when due

5.4.2           You breach these Conditions (repeatedly or otherwise)

5.4.3           You are impersonating any other person or entity

5.4.4           When requested by us to do so, you fail to provide us within a reasonable time with sufficient information to enable us to determine the accuracy and validity of any information supplied by you, or your identity

5.4.5           We suspect you have engaged, or are about to engage, or have in anyway been involved, in fraudulent or illegal activity on the Website

6    ELIGIBILITY TO PURCHASE FROM THE WEBSITE

6.1        To be eligible to purchase the Goods on this Website and lawfully enter into and form contracts with us, you must:

6.1.1           Be 16 years of age or over

6.1.2           Be legally capable of entering into a binding contract

6.1.3           Provide full details of a delivery address in the Republic of Ireland or the European Economic Area (if you reside in the EEA)

6.2        If you are under 16, you may ONLY use the Website in conjunction with, and under the supervision of, a parent or guardian. If you do not qualify, you must not use our Website.

7    PRICE

7.1        The prices of the Goods are quoted on the Website.

7.2        Prices for delivery are quoted for delivery in the Republic of Ireland unless otherwise specified.

7.3        Unless otherwise stated, the prices quoted include VAT (we are not VAT registered) and delivery costs. The delivery costs will be added to the total amount due from you at their current rate. Details of our delivery charges can be located on our Website. 

7.4        We reserve the right, by giving notice to you at any time before delivery or performance of our obligations to you, to increase the price of the Goods to reflect any increase in the cost to us due to any factor beyond our control (such as without limitation, any foreign exchange fluctuation, significant increase in the costs of labour, materials or other costs of manufacture). In the unlikely event of this occurring, you shall be entitled to cancel the order at any time before delivery.

8    PAYMENT

8.1        Payment can be made by any major prepay, credit or debit card or through an electronic payment account as explained on the order form.

8.2        By placing an order, you consent to payment being charged to your prepay/debit/credit card account or electronic payment account as provided on the order form.

8.3        Payment will be debited and cleared from your account before the dispatch of the Goods to you.

8.4        When you pay for your order by card, we carry out certain checks which include obtaining authorisation from your card issuer to ensure you have adequate funds and for security reasons. This may involve validating your name, address and other personal information supplied by you during the order process against appropriate third party databases including the card issuer, registered credit reference agencies and fraud prevention agencies.

8.5        By accepting these Conditions you:

8.5.1           Undertake that all the details you provide to us for the purpose of purchasing the Goods are correct and that the payment card you are using is your own and that there are sufficient funds to cover the cost of the Goods ordered

8.5.2           Undertake that any and all Goods ordered by you are for your own private or domestic use only and not for resale

8.5.3           Authorise us to transmit the payment and delivery information provided by you during the order process (included any updated information) for the purpose of obtaining authorisation from your card issuer to ensure you have adequate funds, to authenticate your identity, to validate your payment card and for other security reasons, such as fraud prevention

8.6        We shall contact you should any problems occur with the authorisation of your card.

8.7        We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part, we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from our Website.

9    ORDER PROCESS AND FORMATION OF A CONTRACT

9.1        All orders are subject to acceptance and availability. If any Goods ordered are not available, you will be notified by email and you will have the option either to wait until the item is available or to cancel your order. It is your responsibility to provide us with a valid email address so that we can contact you if necessary.

9.2        Any order placed by you constitutes an offer to purchase the Goods from us. All such offers received from you are subject to acceptance by us and we reserve the right to refuse any order placed by you at any time prior to acceptance, without providing an explanation.

9.3        You shall be responsible for ensuring the accuracy of the details provided by you during the order process and we will not accept an order unless all details requested from you have been entered correctly.

9.4        You agree that if we contact you to acknowledge receipt of your order such communication shall not amount to our acceptance of your offer to purchase the Goods ordered by you from the Website.

9.5        A contract between you and us (the 'Contract') incorporating these Conditions will only subsist after we have debited your payment card and have confirmed that we have dispatched the Goods or made them available to be downloaded. We will send you an email to confirm this (a 'Confirmation Notice'). The Confirmation Notice will amount to an acceptance of your offer to buy the Goods from us. The Contract will only be formed when we send you the Confirmation Notice (whether or not you receive it).

9.6        Where we agree to supply Goods to you permanently or on an ongoing (continuous) basis, such as by subscription, they shall be provided for a minimum fixed period of time (the 'Minimum Duration'). The length of the Minimum Duration will depend on which package or product you have selected to purchase and is provided on the Website.

9.7        The Contract will relate only to the Goods stated in the Confirmation Notice. We will not be obliged to supply any other Goods which may have been part of your order until we have sent you a separate Confirmation Notice relating to it.

9.8        You must check that the details contained in the Confirmation Notice are correct and you should print out and keep a copy of it.

9.9        You will be subject to the version of our policies and Conditions in force at the time that you order the Goods from us, unless:

9.9.1           Any change to those policies or these Conditions is required to be made by law or governmental authority

9.9.2           We notify you of any change to our policies or these Conditions before we send you the Confirmation Notice, in which case, we are entitled to assume that you have accepted it, unless we receive written notification from you to the contrary within seven working days of receipt of the Confirmation Notice

10  DELIVERY

10.1      The Goods will be delivered to you at the address you provided during the order process which may be an address other than the billing address, but please note that extra documentation may be needed to comply with such orders.

10.2      We employ professional carriers. Nevertheless, you must examine the Goods on arrival. If you are asked for your signature on delivery, you must examine the Goods before signing for it.

10.3      Any dates quoted for delivering the Goods are approximate only. If no date is specified then it will take place within 30 days or a reasonable time of the date of the Confirmation Notice, unless there are exceptional circumstances. 

10.4      We shall not be liable for any delay in delivering the Goods, however caused.

10.5      The Goods may be sent to you in instalments.

10.6      For Christmas deliveries, we recommend that you check our Website for the last date of delivery. We will endeavour to dispatch all Goods that are in stock within 24 hours. However, we cannot guarantee delivery by 24th December.

11  RISK AND TITLE

11.1      The Goods will be at your risk from the time of delivery.

11.2      Ownership of the Goods will only pass to you when we receive full payment of all sums due in respect of them including the cost of delivery.

12  CANCELLING YOUR CONTRACT AND RETURNS

12.1      Cancelling before receiving a Confirmation Notice

12.1.1        You may cancel your order for the Goods at any time prior to receiving a Confirmation Notice from us so long as you contact us in writing. You can send us a cancellation notice by sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it. or a letter to 1st Floor, 59 High Street, Killarney, Co Kerry V93 N977. Your cancellation notice must quote your name, address, the name or a description of the Goods and your order reference number.

12.2      Cancellation after receiving a Confirmation Notice

12.2.1        You are entitled to cancel your Contract at any time prior to receiving the Goods so long as you provide us with written notice or, if you have received the Goods, so long as you provide us with written notice at anytime within 7 working days starting from the day after you received the Goods. You can send your cancellation notice by email to This email address is being protected from spambots. You need JavaScript enabled to view it. or a letter to 1st Floor, 59 High Street, Killarney, Co Kerry V93 N977. Your cancellation notice must quote your name, address, the name or a description of the Goods and your order reference number.

12.2.2        Upon receiving your cancellation notice, we will contact you and provide details of where you must return the Goods and other relevant instructions. You must then immediately return the Goods to us at your own cost and risk. We reserve the right, at our option, to collect the Goods from you. If we wish to collect the Goods we will notify you of when they will be collected by us. We will charge you for the cost of collecting the Goods and will deduct this from any sum owed by us to you.

12.2.3        The Goods must be returned to us in the same condition in which you received them until such time as the Goods are either collected by us or delivered back to us by you. You must return the Goods with its original packaging and the original invoice. You have a legal obligation to take reasonable care of the Goods whilst they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation.

12.3      Exception to the right to cancel

You will not have a right to cancel an order for goods purchased from us, in the following situations:

12.3.1        If you expressly agree to us beginning to provide any services before the end of the cancellation period. 

12.3.2        The Contract is for goods which are bespoke or have been personalised or which may deteriorate (such as food)

12.3.3        The Contract is for goods and/or services the price of which is dependent on fluctuations in the financial market which cannot be controlled by us

12.3.4        The Contract is for the sale of land or financial services

12.3.5        The Contract is for the sale of goods by auction

12.3.6        The Contract is for the supply of:

12.3.6.1          Audio or video recordings and computer software if unsealed by you

12.3.6.2          Audio or video recordings and software and other items that you have successfully downloaded where a free trial or demonstration was available to you to view or download 

12.3.6.3          Newspapers, magazines and other periodicals

12.3.6.4          Gaming, betting and lottery services

12.4      Damaged, faulty or wrongly delivered goods

12.4.1        We will offer you a refund of the full purchase price, including the cost of delivery for sending the goods to you, and the cost of returning the Goods to us, provided that you return the Goods to us and the conditions set out in paragraph 12.5.2. are met. We must also be reasonably satisfied that:

12.4.1.1          the Goods have not suffered damage after delivery;

12.4.1.2          the Goods have not been misused or used other than in accordance with the instructions; and

12.4.1.3          the problem is not due to normal wear and tear.

12.4.2        In addition to the requirements of paragraph 12.5.1, the Goods in terms of which you are claiming a refund must have:

12.4.2.1          been damaged on delivery;

12.4.2.2          been delivered in a faulty condition;

12.4.2.3          developed a fault within 30 days of delivery; or

12.4.2.4          have been delivered to you in error.

12.4.3        Alternatively, at your option, instead of a refund (and subject to returning the Goods as required under this clause) we will replace the Goods with the same or a similar product (subject to stock availability).

12.4.4        Sometimes the product specifications from the manufacturer may change, in which case, if you request a replacement, we will do our best to offer you a substitute of the same or better quality at the same price. If you are not happy with the replacement, you can return the Goods to us.

12.4.5        In order to claim a refund or replacement item please send us a cancellation notice as soon as you become aware of a problem and no later than 14 working days after receipt or the fault developing by email to This email address is being protected from spambots. You need JavaScript enabled to view it. or a letter to 1st Floor, 59 High Street, Killarney, Co Kerry V93 N977. Your cancellation notice must quote your name, address, the name or a description of the Goods, a brief description of the problem, fault or damage and your order reference number.

12.4.6        Upon receiving your cancellation notice, we will contact you and provide details of where you must return the Goods and other relevant instructions. You must then immediately return the Goods to us. We reserve the right, at our option, to collect the Goods from you. If we wish to collect the Goods we will notify you of when they will be collected by us.

12.5      Incorrectly priced or described Goods

12.5.1        Whilst we try and ensure that all the information on our Website is accurate, errors may occur. In the unlikely event that the price and/or description of an item listed on the Website has been incorrectly advertised, we will not be under any obligation to sell or provide those Goods to you.

12.5.2        If we discover the error before sending you a Confirmation Notice we will at our discretion, either reject your order and notify you of such rejection, or inform you as soon as possible and give you the option of cancelling your order or reconfirming it at the correct price and/or description. If we give you the option of cancelling your order or reconfirming it at the correct price and/or description but either cannot contact you or do not receive your response within 14 days of sending you notification (whether or not you receive it), we will reject your order.

12.5.3        If we discover the error after sending you a Confirmation Notice we may, at our discretion and without incurring any liability to you, cancel the Contract provided that the error is, in our reasonable opinion, obvious and unmistakable and could have reasonably been recognised by you. We will notify if we cancel the Contract.

12.5.4        If your order is cancelled or rejected and you have already paid for the Goods, you will receive a full refund in accordance with clause 12.7

12.6      Delivery by instalments

12.6.1        The Goods may be sent to you in instalments. You may cancel the outstanding part of your order and receive a refund, if you have already paid, of the purchase price of the outstanding Goods in accordance with clause 12.7

12.7      Processing refunds

12.7.1        We will examine any returned Goods and will notify you about your refund or replacement item via email within a reasonable period of time. We will usually process a refund or delivery of a replacement item as soon as possible and, in any case, within 30 days of the day we confirmed to you via email that you are entitled to it. Refunds will be made by crediting the payment card or electronic payment account you used to purchase the Goods.

12.7.2        We reserve the right to refuse to issue a refund or replacement and to recover the cost of returning or collecting the Goods in the event that the Goods are found to have suffered damage after delivery or have been misused or used other than in accordance with the instructions or if the problem is due to normal wear and tear or if the Goods have not been returned with its original packaging. This does not affect your statutory rights.

13  COMPLAINTS

13.1      If you have a comment, concern or complaint about any Goods you have purchased from us, please contact us via email at This email address is being protected from spambots. You need JavaScript enabled to view it. or by post at 1st Floor, 59 High Street, Killarney, Co Kerry V93 N977.

14  INTELLECTUAL PROPERTY

14.1      The content of the Website is protected by copyright (including design copyrights), trade marks, patent, database and other intellectual property rights and similar proprietary rights which include, (without limitation), all rights in materials, works, techniques, computer programs, source codes, data, technical information, trading business brand names, goodwill, service marks utility models, semi-conductor topography rights, the style or presentation of the goods or services, creations, inventions or improvements upon or additions to an invention, confidential information, know-how and any research effort relating to Youth Suicide Prevention Ireland Publications Limited (trading as YSPI Publications Limited), moral rights and any similar rights in any country (whether registered or unregistered and including applications for and the right to apply for them in any part of the world) and you acknowledge that the intellectual property rights in the material and content supplied as part of the Website shall remain with us or our licensors.

14.2      You may download or copy the content and other downloadable items displayed on the Website subject to the condition that the material may only be used for personal non-commercial purposes. Copying or storing the contents of the Website for other than personal use is expressly prohibited.

14.3      You may retrieve and display the content of the Website on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Website.

14.4      You acknowledge that any other use of the material and content of this Website is strictly prohibited and you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works from such material and content.

14.5      No licence is granted to you in these Conditions to use any of our trade marks or those of our affiliated companies.

14.6      Goods sold by us and Website content may be subject to copyright, trade mark or other intellectual property rights in favour of third parties. We acknowledge those rights.

15  WEBSITE USE

15.1      You are permitted to use the Website and the material contained in it only as expressly authorised by us under our terms of use.

16  LIABILITY AND INDEMNITY

16.1      Notwithstanding any other provision in the Conditions, nothing will affect or limit your statutory rights; or will exclude or limit our liability for:

16.1.1        Death or personal injury resulting from our negligence

16.1.2        Fraud or fraudulent misrepresentation

16.1.3        Action pursuant to section 2 of the Liability for Defective Products Act 1991

16.1.4        Any matter for which it would be unlawful for us to exclude or attempt to exclude our liability

16.2      The Website is provided on an 'as is' and 'as available' basis without any representation or endorsement made and we make no warranties or guarantees, whether express or implied, statutory or otherwise (unless otherwise expressly stated in these Conditions or required by law) in relation to the information, materials, content or services found or offered on the Website for any particular purpose or any transaction that may be conducted on or through the Website including but not limited to, implied warranties of non-infringement, compatibility, timeliness, performance, security, accuracy, condition or completeness, or any implied warranty arising from course of dealing or usage or trade custom.

16.3      We will not be liable if the Website is unavailable at any time.

16.4      We make no representation or warranty of any kind express or implied statutory or otherwise regarding the availability of the Website or that it will be timely or error-free, that defects will be corrected, or that the Website or the server that makes it available are free of viruses or bugs.

16.5      We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website and we accept no liability of any kind for any loss or damage resulting from action taken in reliance on material or information contained on the Website.

16.6      We cannot guarantee and cannot be responsible for the security or privacy of the Website and any information provided by you. You must bear the risk associated with the use of the internet. In particular, we will not be liable for any damage or loss caused by a distributed denial-of-service attack, any viruses trojans, worms, logic bombs, keystroke loggers, spyware, adware or other material which is malicious or technologically harmful that may infect your computer, peripheral computer equipment, computer programs, data or other proprietary material as a result of your use of the Website or you downloading any material posted or sold on the Website or from any website linked to it.

16.7      We will use all reasonable endeavours to carry out our obligations within a reasonable period of time but will not be liable to you for any loss, costs or expenses arising directly or indirectly from any delays in doing so.

16.8      We will not be liable, in contract or tort (including, without limitation, negligence), or in respect of pre-contract or other representations (other than fraudulent misrepresentations) or otherwise for:

16.8.1        any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings and any other consequential loss); or

16.8.2        any loss of goodwill or reputation; or

16.8.3        any special or indirect losses; or

16.8.4        any loss of data; or

16.8.5        wasted management or office time; or

16.8.6        any other loss or damage of any kind suffered or incurred arising out of or in connection with the provision of any matter under these Conditions and/or the Contract and/or the use of this Website or any aspect related to your purchase of the Goods even if such losses are foreseeable or result from a deliberate breach of these Conditions by us that would entitle you to terminate the Contract between us or as a result of any action we have taken in response to your breach of these Conditions. Without prejudice to the terms of this clause and in the event that we are unable to rely upon it, our liability for all and any losses you suffer as a result of us breaking the Contract, whether or not deliberate, including those listed in clauses 16.8.1 to 16.8.6, is strictly limited to the purchase price of the Goods you purchased.

16.9      You agree to fully indemnify, defend and hold us, and our officers, directors, employees and suppliers, harmless immediately on demand, from and against all claims, including but not limited to losses (including loss of profit, revenue, goodwill or reputation), costs and expenses, including reasonable administrative and legal costs, arising out of any breach of these Conditions by you, or any other liabilities arising out of your use of this Website or any other person accessing the Website using your personal information with your authority.

16.10   This clause does not affect your statutory rights as a consumer, nor does it affect your contractual cancellation rights.

17  FORCE MAJEURE

17.1      We shall have no liability for delays or failures in delivery or performance of our obligations to you resulting from any act, events, omissions, failures or accidents that are outside of our control ('Force Majeure'), which, without limitation, include:

17.1.1        Strikes, lock-outs or other industrial action

17.1.2        Shortages of labour, fuel, power, raw materials

17.1.3        Late, defective performance or non-performance by suppliers

17.1.4        Private or public telecommunication, computer network failures or breakdown of equipment

17.1.5        Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war.

17.1.6        Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster or extreme weather conditions.

17.1.7        Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.

17.1.8        Acts, decrees, legislation, regulations or restrictions of any government

17.1.9        Other causes, beyond our reasonable control

17.2      Our performance will be deemed to be suspended for the period that the event of Force Majeure continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to minimise any delay caused by Force Majeure or to find a solution by which our obligations may be performed despite the Force Majeure event. We shall promptly notify you of any Force Majeure event giving details of it and (where possible) the extent and likely duration of any delay.

17.3      Where the period of non-performance or delay in relation to any event of Force Majeure exceeds 30 days from the date of notice to you of the event of Force Majeure, either you or us may, by written notice to the other, terminate the Contract with immediate effect upon service.

18  PRIVACY POLICY

18.1      In order to monitor and improve customer service, we sometimes record telephone calls.

18.2      We shall be entitled to process your data in accordance with the terms of our Privacy Policy. Please view this document for further information. All information provided by you will be treated securely and in accordance with the Data Protection Act 1998 (as amended).

18.3      You can find full details of our Privacy Policy on the Website.

19  THIRD PARTY RIGHTS

19.1      Except for our affiliates, directors, employees or representatives, a person who is not a party to the Contract has no right to enforce any term of the Contract but this does not affect any right or remedy of a third party that exists or is available.

20  EXTERNAL LINKS

20.1      To provide increased value and convenience to our users, we may provide links to other websites or resources for you to access at your sole discretion and risk. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable in any way, whether directly or indirectly, for:

20.1.1        The privacy practices of such websites

20.1.2        The content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources

20.1.3        The use which others make of these websites; or

20.1.4        Any damage, loss or offence caused or alleged to be caused to you, arising from or in connection with the use of or reliance upon any such advertising, content, products, goods, materials or services available on and/or purchased by you from such external websites or resources

21  LINKING TO THE WEBSITE

21.1      You must not create a link to the Website from another website, document or any other source without first obtaining our prior written consent.

21.2      Any agreed link must be:

21.2.1        To the Website's homepage

21.2.2        Established from a website or document that is owned by you and does not contain content that is offensive, controversial, infringes any intellectual property rights or other rights of any other person or does not comply in any way with the law in the Republic of Ireland and the law in any country from which they are hosted

21.2.3        Provided in such a way that is fair and legal and does not damage our reputation or take advantage of it

21.2.4        Established in such a way that does not suggest any form of association, approval or endorsement on our part where none exists

21.3      We have no obligation to inform you if the address of the Website home page changes and it is your responsibility to ensure that any link you provide to our homepage is at all times accurate.

21.4      We reserve the right to withdraw our consent without notice and without providing any reasons for withdrawal. Upon receiving such notice you must immediately remove the link and inform us once this has been done.

22  SKYDIVE CAMPAIGNS

22.1  Participants are enrolled in the programme by completing the registration form.  If you do not wish to participate in the programme you should not register on this website.

22.2  This website is primarily a platform for the collection, recording and receipting of donations made to the charity through individual registered users in support of their programme participation. All such donations are made directly to Youth Suicide Prevention Ireland, an Irish registered charity, and as such are non-refundable. 

22.3  By registering as a user of this website you are agreeing to fundraise on behalf of the charity to reach your minimum fundraising target of €500 (Five Hundred euro) within the time-limit set out in 25.4.

22.4  Registered users are given one year (365 days) from the date of their registering as a registered user of this website to complete the minimum fundraising target of €500 (Five Hundred euro).  This time-limit may be extended at the sole disctretion of the Directors of the company.

22.6  Upon the expiry of the time-limit set out in 25.4 all donations made to the charity that have been associated with the Skydive Against Suicide fundraising of the registered user revert solely and exclusively to the charity and the registered users' account will be closed.

22.7  We may refuse to re-register or re-open the user registration of a previous registered user who

    a) closed their account,

    b) requested that we close the account on their behalf,

    c) was de-registered as a result of 25.6

for participation in the programme at our sole discretion and our decision is final.

22.8  We may refuse registration on this website and participation in the programme at our sole discretion and our decision is final.

22.9  We may at our sole discretion extend the time-limit on any account or accounts as part of our normal business practices.

22.10 In relation to section 26 a registered users' account is deemed to be open if they can log into their account using this website's login process.  An account is deemed to be closed if the user previosuly registed and associated with that account cannot log into that account using this website's login process.

23  SKYDIVES

23.1  Registered users participate in the programme in order to raise funds for the charity and to allow them to take part in a tandem skydive exprience.

23.2  All skydives, skydiving activities and any similar related activities are provided by a third-party contractor.

23.3  The role of the company is to act as administrators of the programme and to provide administration, sales, marketing, advertising, accounting and any other support services that may be required from time to time in pursuance of the programme.

23.4  We indemnify the charity fully and totally in all respects against any liability for the actions or inactions of the company when acting on their behalf in relation to the programme.

23.5  We accept absolutely no liability for any risk, harm or injury of any kind whatsoever or however occuring to any egistered user participating in the programme, or any loss or consequential loss however arising from their participation in the programme to the fullest extent possible under Irish law.

23.7  By registering as a participant in the programme you agree to indemnify the charity fully and totally in all respects against any liability arising from your participation in the programme.

23.8  By registering as a participant in the programme you agree to indemnify the company fully and totally in all respects against any liability arising from actions of third-parties regardless of the third-party's relationship, if any, to the company.

23.9  In order to participate in the programme registered users will be required to be over 16 years of age at the time of their participation in any skydive event.  Registered users between 16 and 18 years of age must have parental consent. 

23.10  Regsistered users should make themselves aware of any medical or other restrictions that may result in their being unable to participate.  If a registered user is denied permision to participate in the skydive by the third-party operators prior to or on the day of their booking to take part in the skydive experience then the registered user shall have recourse only to the third-party operator.  In all such cases the company may close the account of the registered user without recourse to the registered user.

24  NOTICES

24.1      All notices given by you to us must be given to us at 1st Floor, 59 High Street, Killarney, Co Kerry V93 N977 or by using This email address is being protected from spambots. You need JavaScript enabled to view it..">This email address is being protected from spambots. You need JavaScript enabled to view it.. We may give notice as described in clause 3

24.2      Notice will be deemed received and properly served immediately when posted on our Website, 24 hours after an email is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an email, that such email was sent to the specified email address of the addressee.

25  ENTIRE AGREEMENT

25.1      The Contract represents the entire agreement between us in relation to the subject matter of the Contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.

25.2      We each acknowledge that, in entering into a Contract, neither of us has relied on any express or implied representation, undertaking or promise given by the other from anything said or written in any negotiations between us prior to such Contract except as has been expressly incorporated in such Contract.

25.3      Neither of us shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of any Contract (unless such untrue statement was made fraudulently) and the other party's only remedy shall be for breach of contract as provided in these Conditions.

26  GENERAL

26.1      We reserve the right to change the domain address of this Website and any services, products, product prices, product specifications and availability at any time.

26.2      All prices and descriptions supersede all previous publications. All product descriptions are approximate.

26.3      Every effort is made to keep information regarding stock availability on the Website up to date. However, we do not guarantee that this is the case, or that stock will always be available.

26.4      If any provision of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of the Contract and the remainder of the provision in question will not be affected.

26.5      All Contracts are concluded and available in English only.

26.6      If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under it or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with your obligations.

26.7      A waiver by us of any default shall not constitute a waiver of any subsequent default.

26.8      No waiver by us of any of these Conditions or of any other term of a Contract shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with clause 3

26.9      Any Contract between you and us is binding on you and us and on our respective successors and assigns. You may not transfer, assign, charge or otherwise dispose of the Contract, or any of your rights or obligations arising under it, without our prior written consent. We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.

27  GOVERNING LAW AND JURISDICTION

27.1      The Website is controlled and operated in the Republic of Ireland.

27.2      Every purchase you make shall be deemed performed in the Republic of ireland.

27.3      The Conditions and any Contract brought into being as a result of usage of this Website will be governed by the laws of the Republic of Ireland and you irrevocably agree to submit to the exclusive jurisdiction of the courts of the Republic of Ireland.

Monday, 30 December 2013 07:19

Website Terms & Conditions

Written by

DISCLAIMER TERMS & CONDITIONS

Use of this website or any leaflet, publication or other materials provided means that you have understood and accepted the following disclaimer terms and conditions:

Youth Suicide Prevention Ireland shall be deemed to mean The Trustees of Youth Suicide Prevention Ireland, the Directors of Youth Suicide Prevention Ireland Services Limited, its associated companies, partners, sponsor or any other agency associated with the organisation.

All information in this website leaflets or publications are provided as an information resource about suicide prevention and research activities in Ireland or overseas only.  It is not the intention of Youth Suicide Prevention Ireland to provide specific treatment or care advice.

Youth Suicide Prevention Ireland does not provide certification or accreditation for any counselling organisation, individual practitioners or treatment or care models that users may find out about through our information or publications or other materials provided in our premises.

Youth Suicide Prevention Ireland does not endorse or recommend any of the service providers, agencies or organisations listed on any leaflet or publication provided by us or any other organisation.

In no event shall liability exist to any user (or any third party who obtains access to the information) under any law for any loss or damage (including but not limited to direct, indirect, economic and consequential damage) in respect of any matter whatsoever related to any information in this website or any leaflet or publication nor for the use of the information nor for actions taken or not taken as a result of information contained in this or any other websites leaflets or publications (including, without limitation, loss or damage caused by negligence).

The material contained in the website leaflets or publications is provided for general information purposes only and does not constitute care, treatment or other professional advice. Due to the general nature of the information provided in the website leaflets or publications, should you require specific help, you should seek the assistance of an appropriately trained professional person.

While every care has been taken in the preparation of the information contained in this website and any leaflet or publication, due to the nature of the information and the processes of publication, the information may not be complete, correct or up to date.

Information contained in this website leaflets or publications which has been provided by recognised third parties is provided in good faith and no liability shall exist for any errors or omissions contained.

E&OE.

WEBSITE TERMS AND CONDITIONS OF USE

No warranties

This website is provided “as is” without any representations or warranties, express or implied.  Youth Suicide Prevention Ireland makes no representations or warranties in relation to this website or the information and materials provided on this website.

Without prejudice to the generality of the foregoing paragraph, Youth Suicide Prevention Ireland does not warrant that:   

  • this website will be constantly available, or available at all; or
  • the information on this website is complete, true, accurate or non-misleading.

Nothing on this website constitutes, or is meant to constitute, advice of any kind.  If you require advice in relation to any legal, financial or medical matter you should consult an appropriate professional.

Limitations of liability

Youth Suicide Prevention Ireland will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

  • to the extent that the website is provided free-of-charge, for any direct loss;
  • for any indirect, special or consequential loss; or
  • for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

These limitations of liability apply even if Youth Suicide Prevention Ireland has been expressly advised of the potential loss.

Exceptions

Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit Youth Suicide Prevention Ireland‘s liability in respect of any matter which it would be illegal or unlawful for Youth Suicide Prevention Ireland to exclude or limit, or to attempt or purport to exclude or limit, its liability.

Reasonableness

By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.

If you do not think they are reasonable, you must not use this website.

Other parties

You accept that as a charitable trust Youth Suicide Prevention Ireland has an interest in limiting the personal liability of its officers and employees.  You agree that you will not bring any claim personally against Youth Suicide Prevention Ireland’s officers or employees in respect of any losses you suffer in connection with the website.

Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect Youth Suicide Prevention Ireland’s officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as Youth Suicide Prevention Ireland.

Unenforceable provisions

If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.

PRIVACY STATEMENT

Your privacy is important to Youth Suicide Prevention Ireland.  This privacy statement provides information about the personal information that Youth Suicide Prevention Ireland collects, and the ways in which Youth Suicide Prevention Ireland uses that personal information.

Personal information collection

Youth Suicide Prevention Ireland may collect and use the following kinds of personal information:

  • information about your use of this website;
  • information that you provide using for the purpose of registering with the website;
  • information about transactions carried out over this website;
  • information that you provide for the purpose of subscribing to the website services; and
  • any other information that you send to Youth Suicide Prevention Ireland by link, email or other method.

Using personal information

Youth Suicide Prevention Ireland may use your personal information to:

  • administer this website;
  • personalize the website for you;
  • enable your access to and use of the website services;
  • publish information about you on the website; and
  • if requested, send you marketing communications.

Where Youth Suicide Prevention Ireland discloses your personal information to its agents or sub-contractors for these purposes, the agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy statement.

In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, Youth Suicide Prevention Ireland may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

Securing your data

Youth Suicide Prevention Ireland will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

Youth Suicide Prevention Ireland will store all the personal information you provide on its secure servers.

Information relating to electronic transactions entered into via this website will be  protected by encryption technology.

Cross-border data transfers

Information that Youth Suicide Prevention Ireland collects may be stored and processed in and transferred between any of the countries in which Youth Suicide Prevention Ireland operates to enable the use of the information in accordance with this privacy policy.

In addition, personal information that you submit for publication on the website will be published on the internet and may be available around the world.

You agree to such cross-border transfers of personal information.

Updating this statement

Youth Suicide Prevention Ireland may update this privacy policy by posting a new version on this website.

You should check this page occasionally to ensure you are familiar with any changes.

Other websites

This website contains links to other websites.

Youth Suicide Prevention Ireland is not responsible for the privacy policies or practices of any third party.

Contact Youth Suicide Prevention Ireland

If you have any questions about this privacy policy or Youth Suicide Prevention Ireland’s treatment of your personal information, please write to:

  • by email to This email address is being protected from spambots. You need JavaScript enabled to view it. This e-mail address is being protected from spambots. You need JavaScript enabled to view it ;

Linking Policy

Youth Suicide Prevention Ireland welcomes links to this website made in accordance with the terms of this linking policy.

By using this website you agree to be bound by the terms and conditions of this linking policy.

Links to this website

Links pointing to this website should not be misleading.

Appropriate link text should be always be used.

From time to time the URL structure of this website may be updated, and unless Youth Suicide Prevention Ireland agrees in writing otherwise, all links should point to:

http://skydive.yspi.eu.

You must not use the Youth Suicide Prevention Ireland logo to link to this website (or otherwise) without Youth Suicide Prevention Ireland’s express written permission.

You must not link to this website using any inline linking technique.

You must not frame the content of this website or use any similar technology in relation to the content of this website.

Links from this website

This website includes links to other websites owned and operated by third parties.  These links are not endorsements or recommendations.

Youth Suicide Prevention Ireland has no control over the contents of third party websites, and Youth Suicide Prevention Ireland accepts no responsibility for them or for any loss or damage that may arise from your use of them.

Removal of links

You agree that, should Youth Suicide Prevention Ireland request the deletion of a link to our website that is within your control, you will delete the link promptly.

If you would like Youth Suicide Prevention Ireland to remove a link to your website that is included on this website, please contact Youth Suicide Prevention Ireland using the contact details below.  Note that unless you have a legal right to demand removal, such removal will be at our discretion.

Changes to this linking policy

Youth Suicide Prevention Ireland may amend this linking policy at any time by publishing a new version on this website.

Contact us

Should you have any questions about this linking policy, please contact Youth Suicide Prevention Ireland using the details set out below:

By email at This email address is being protected from spambots. You need JavaScript enabled to view it. This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

COPYRIGHT NOTICE

Copyright © 2008-2014 Youth Suicide Prevention Ireland. All Rights Reserved.

Ownership of copyright

The copyright in this website and the material on this website (including without limitation the text, computer code, artwork, photographs, images, music, audio material, video material and audio-visual material on this website) is owned by Youth Suicide Prevention Ireland [and its licensors] unless otherwise stated or acknowledged.

Copyright license

Youth Suicide Prevention Ireland grants to you a worldwide non-exclusive royalty-free revocable license to:

  • view this website and the material on this website on a computer or mobile device via a web browser;
  • copy and store this website and the material on this website in your web browser cache memory; and
  • print pages from this website for your own personal and non-commercial use.

Youth Suicide Prevention Ireland does not grant you any other rights in relation to this website or the material on this website.   In other words, all other rights are reserved.

For the avoidance of doubt, you must not adapt, edit, change, transform, publish, republish, distribute, redistribute, broadcast, rebroadcast or show or play in public this website or the material on this website (in any form or media) without Youth Suicide Prevention Ireland’s prior written permission.

Data mining

The automated and/or systematic collection of data from this website is prohibited.

Permissions

You may request permission to use the copyright materials on this website by writing to This email address is being protected from spambots. You need JavaScript enabled to view it. This e-mail address is being protected from spambots. You need JavaScript enabled to view it 

Enforcement of copyright

Youth Suicide Prevention Ireland takes the protection of its copyright very seriously.

If Youth Suicide Prevention Ireland discovers that you have used its copyright materials in contravention of the license above, Youth Suicide Prevention Ireland may bring legal proceedings against you seeking monetary damages and an injunction to stop you using those materials.  You could also be ordered to pay legal costs.

If you become aware of any use of Youth Suicide Prevention Ireland copyright materials that contravenes or may contravene the license above, please report this by email to This email address is being protected from spambots. You need JavaScript enabled to view it. This e-mail address is being protected from spambots. You need JavaScript enabled to view it 

Infringing material

If you become aware of any material on the website that you believe infringes your or any other person's copyright, please report this by email to This email address is being protected from spambots. You need JavaScript enabled to view it. This e-mail address is being protected from spambots. You need JavaScript enabled to view it 

ANTI-SPAM POLICY

 What is spam?

In the context of electronic messaging, spam refers to unsolicited, bulk or indiscriminate messages, typically sent for a commercial purpose.

Youth Suicide Prevention Ireland has a zero-tolerance spam policy.

Automated spam filtering

Youth Suicide Prevention Ireland's messaging systems automatically scan all incoming email [and other] messages, and filter-out messages that appear to be spam.

Problems with spam filtering

No message filtering system is 100% accurate, and from time to time legitimate messages will be filtered-out by Youth Suicide Prevention Ireland’s systems.

If you believe this has happened to a message you have sent, please advise the message recipient by another means.

You can reduce the risk of a message being caught by the spam filters by sending the message in plain text (i.e. no HTML), removing any attachments, and ensuring that your messages are scanned for malware before dispatch.

Receipt of unwanted messages from Youth Suicide Prevention Ireland

In the unlikely event that you receive any message from Youth Suicide Prevention Ireland or sent using Youth Suicide Prevention Ireland’s systems that may be considered to be spam, please contact Youth Suicide Prevention Ireland using the details below and the matter will be investigated.

Changes to this anti-spam policy

Youth Suicide Prevention Ireland may amend this anti-spam policy at any time by publishing a new version on this website.

Contact us

Should you have any questions about this anti-spam policy, please contact Youth Suicide Prevention Ireland using the details set out below:

By email at This email address is being protected from spambots. You need JavaScript enabled to view it. This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

COOKIES POLICY

About cookies

Cookies are information packets sent by web servers to web browsers, and stored by the web browsers.

The information is then sent back to the server each time the browser requests a page from the server.  This enables a web server to identify and track web browsers.

There are two main kinds of cookies: session cookies and persistent cookies.  Session cookies are deleted from your computer when you close your browser, whereas persistent cookies remain stored on your computer until deleted, or until they reach their expiry date.

Cookies on our website

Youth Suicide Prevention Ireland uses the following cookies on this website, for the following purposes:

To hold information about registered users;

To provide pagination and continuity throughout the website;

To allocate resources within the server-side applications used to run the website.

Google cookies

Youth Suicide Prevention Ireland uses Google Analytics to analyse the use of this website.  Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers.  The information generated relating to our website is used to create reports about the use of the website. Google will store and use this information.  Google's privacy policy is available at: http://www.google.com/privacypolicy.html.

[Youth Suicide Prevention Ireland publishes Google Adsense interest-based advertisements on this website.  These are tailored by Google to reflect your interests.  To determine your interests, Google will track your behaviour across the web using cookies.  You can view, delete or add interest categories associated with your browser using Google's Ads Preference Manager, available at:http://www.google.com/ads/preferences/.

You can opt-out of the Adsense partner network cookie at: http://www.google.com/privacy_ads.html. However, this opt-out mechanism uses a cookie, and if you clear the cookies from your browser your opt-out will not be maintained. To ensure that an opt-out is maintained in respect of a particular browser, you should use the Google browser plug-in available at: http://www.google.com/ads/preferences/plugin.

Refusing cookies

Most browsers allow you to refuse to accept cookies.

In Internet Explorer, you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.

In Firefox, you can adjust your cookies settings by clicking “Tools”, “Options” and “Privacy”.

Blocking cookies will have a negative impact upon the usability of some websites.

 

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